About ServiceCloud & Our Cloud Service

ServiceCloud is a SaaS application for after-sales service and on-site service management system and it is under Recloud iService Information Technology Co., Ltd. We are a leading industry solution company which provide an Omni channel intelligent service management platform, based on the application practice in different industries of the 10 years and we have more than 200 industry leading enterprises who is using our solutions.

Our core module includes; Online Customer Services, On-site Services, Accessory Management, Cost Settlement, Life Cycle Management of Equipment, Service Marketing, etc. with the help of AI, IOT, AR technology to realize the intelligent service and predictive service and help our clients realized the digital transformation of the bussiness and improve them service efficiency, bring good experience to the customer and value promotion.

Why Us

• Experience of Industries

  With fully experience accumulation of many leading enterprises such as mechanical equipment, home appliances, office equipment, infrastructure, real estate, etc., we have established long-term cooperation relationships with Philips, Bosch Siemens, Yinlong Energy and many different industry benchmarks.

• Technology

  More than 10 years, we only focus on after-sales service / on-site service management, integrate with mobile app, social platform, data & AI technology, enabling digital and intelligent to the enterprise services.

• Security & Budget

  Our system is deployed on Microsoft Azure cloud. It is a secure, stable and reliable cloud services. Customers only need to pay according to the usage, regardless of the server, maintenance, security of servers and networks purchase.

• Our Team

  Our company with over 400 professional IT technicians include Product R & D, technology development, project manager, implementation consultant, technology pre-sales and sales etc. We have a strong management system, providing pre-sale, implementation, operation and maintenance and continuous optimization guarantee.